Answered question

I have an ADSL line with unbundling of my telephone line. Will my Protexiom/Protexial (from 2009) work?

I have an ADSL line with unbundling of my telephone line. Will my Protexiom/Protexial (from 2009) work?

Somfy T.
Somfy T.

Somfy T.

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146 / 750
points
Team
Somfy T.
Somfy T.

Somfy T.

Level
1
146 / 750
points
Team

Your alarm system is compatible with an ADSL line, even if it is completely unbundled, as long as it is connected to the telephone output of the box.
Our system nevertheless depends on the quality of the service provided by your access supplier (in particular in the event of a line break which may cause the telephone transmission to be unavailable). We therefore advise you not to activate the line monitoring function which could cause it to be tripped in an untimely manner due to the micro line breaks.
Somfy declines all liability with regard to the correct operation of the transmitter functions (telephone transfer, remote access, etc.) in the event of disturbance on the line linked to your operator or to the updates and changes to the boxes which could affect the correct operation of our alarm system.

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