Answered question

As soon as I activate my Protexiom/Protexial alarm, it is immediately triggered.

As soon as I activate my Protexiom/Protexial alarm, it is immediately triggered.

Somfy T.
Somfy T.

Somfy T.

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Somfy T.
Somfy T.

Somfy T.

Level
0
-95 / 100
points
Team

This problem is due to a self-protection. Check in the history (menu 6 on the LCD keypad) which element caused the alarm to be triggered.
Note the number of the element (6-digit number).
Access the list of elements (menu 5 on the LCD keypad) using the 6-digit number and view which element is faulty.
Once the element is identified, check its position.
If the faulty element is a siren or the transmitter, do not forget to check the external self-protection (on the rear of the element).
If the fault is an opening detector, check that it is not rubbing against the door or window frame.

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