BLINDS AND CURTAINS

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FAQ

  • How do I get MyFox and Somfy equipment to work with each other?

    I own a Somfy set comprising of Outdoor Siren, Somfy One, Two Fobs, Two Intellitags - (1x 2401492A, 1x 2401489A, 2x 2401489A, 2x 2401487A). I have also purchased 3 Motion...
    Alexander S.
    Alexander S.

    Alexander S.

    Level
    0
    1 / 100
    point
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Alexander, We need a little more information from you to understand this fully, please check your messages. Thanks. Somfy Team
  • Cardale Roller Door Not Always Opening

    The single width Cardale roller door was installed in 2009. Lately, it has intermittently been stopping after opening about 12 inches and then closing. If I give it gentle...
    Malcolm W.
    Malcolm W.

    Malcolm W.

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    0
    1 / 100
    point
  • How can I control my GLYDEA 60E WT with Apple HomeKit?

    Hello, What is the best way to control my GLYDEA 60E WT using Apple HomeKit? I see there are sone Zigbee or Z-Wave accessories I can insert into the bottom of the motor, but...
    Dennis G.
    Dennis G.

    Dennis G.

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    0 / 100
    points
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Dennis, The GLYDEA 60E WT is not directly compatible using the Apple Homekit framework as the WT (Wired Technology) motor is can only be controlled via a wired switch...
  • Are Somfy motorised roller blinds compatible with Rako light and controls

    Are Somfy motorised blinds compatible with Rako
    Yavuz K.
    Yavuz K.

    Yavuz K.

    Level
    0
    1 / 100
    point
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Yavuz. The Somfy TaHoma control system and Rako control systems are not directly compatible, no, but both smart home systems can be controlled using their Amazon Alexa...
  • Remote control buttons?

    When we first had our blinds installed a short press of the remote control up or down button made the blinds open or close completely. Now we have to keep the buttons pressed...
    Andy K.
    Andy K.

    Andy K.

    Level
    0
    14 / 100
    points
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Andy, It sounds like your blinds may be in tilt mode as the mechanism in your blinds is used in Roman blinds and also in Venetian Blinds so I would like you to try the...

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The last questions solved

The FAQ

  • How do I get MyFox and Somfy equipment to work with each other?

    I own a Somfy set comprising of Outdoor Siren, Somfy One, Two Fobs, Two Intellitags - (1x 2401492A, 1x 2401489A, 2x 2401489A, 2x 2401487A). I have also purchased 3 Motion...
    Alexander S.
    Alexander S.

    Alexander S.

    Level
    0
    1 / 100
    point
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Alexander, We need a little more information from you to understand this fully, please check your messages. Thanks. Somfy Team
  • Cardale Roller Door Not Always Opening

    The single width Cardale roller door was installed in 2009. Lately, it has intermittently been stopping after opening about 12 inches and then closing. If I give it gentle...
    Malcolm W.
    Malcolm W.

    Malcolm W.

    Level
    0
    1 / 100
    point
  • How can I control my GLYDEA 60E WT with Apple HomeKit?

    Hello, What is the best way to control my GLYDEA 60E WT using Apple HomeKit? I see there are sone Zigbee or Z-Wave accessories I can insert into the bottom of the motor, but...
    Dennis G.
    Dennis G.

    Dennis G.

    Level
    0
    0 / 100
    points
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Dennis, The GLYDEA 60E WT is not directly compatible using the Apple Homekit framework as the WT (Wired Technology) motor is can only be controlled via a wired switch...
  • Are Somfy motorised roller blinds compatible with Rako light and controls

    Are Somfy motorised blinds compatible with Rako
    Yavuz K.
    Yavuz K.

    Yavuz K.

    Level
    0
    1 / 100
    point
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Yavuz. The Somfy TaHoma control system and Rako control systems are not directly compatible, no, but both smart home systems can be controlled using their Amazon Alexa...
  • Remote control buttons?

    When we first had our blinds installed a short press of the remote control up or down button made the blinds open or close completely. Now we have to keep the buttons pressed...
    Andy K.
    Andy K.

    Andy K.

    Level
    0
    14 / 100
    points
    Somfy T.
    Somfy T.

    Somfy T.

    Level
    0
    -636 / 100
    points
    Team
    Hi Andy, It sounds like your blinds may be in tilt mode as the mechanism in your blinds is used in Roman blinds and also in Venetian Blinds so I would like you to try the...
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