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  • How do I get MyFox and Somfy equipment to work with each other?

    I own a Somfy set comprising of Outdoor Siren, Somfy One, Two Fobs, Two Intellitags - (1x 2401492A, 1x 2401489A, 2x 2401489A, 2x 2401487A). I have also purchased 3 Motion...
    Alexander S.
    Alexander S.

    Alexander S.

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    Hi Alexander. The MyFox link cannot be installed as a radio extender as it is not a radio extender. You only require one Link per system/location, so all additional items...
  • Motion Detector not showing in devices list

    I am trying to add a motion detector but it isn't in the devices list for the App, anyone know how to add...
    Jonathan B.
    Jonathan B.

    Jonathan B.

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    Hi Jonathan, I would recommend uninstalling and then reinstalling the mobile app, to ensure that the most up to date version is installed on your handset. Thanks Somfy...
  • How do I install the Somfy Security Camera?

    How do I install the Somfy Security Camera?
    Somfy T.
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    Somfy T.

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    Before beginning to install the camera, check that your telephone is connected via WiFi to the house Internet box. Procedure: 1. Connect the camera to the mains supply and wait...
  • Positioning and installing the Somfy Protect IntelliTAG

    Positioning and installing the Somfy Protect IntelliTAG
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    Somfy T.

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    Somfy T.
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    The Link must be installed before you can add an IntelliTAG. An IntelliTAG can only be installed via the “Somfy Protect” mobile app. Advice on positioning: Placed on any type...
  • Positioning and installing the Somfy Protect Link

    Positioning and installing the Somfy Protect Link
    Somfy T.
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    Somfy T.
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    The Link is the key element of Home Alarm. Any Home Alarm installation necessarily begins with the installation of the Link. It can only be installed via the “Somfy Protect”...

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