Unanswered question

My roller screen is fitted with a Somfy motor and recently only move in short 2cm bursts when I press the remote?

My roller screen is fitted with a Somfy motor and recently only move in short 2cm bursts when I press the remote? The screen was working perfectly and upper and lower limits were set. The Somfy remote simply moves the blind in short 2cm bursts when I press either the up or down arrows. Please advise how I can correc this. Thanks for your help

Amine H.
Amine H.

Amine H.

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