Unanswered question

How do you get the remotes to work?

One of our garage door remotes has stopped working. We tried replacing the battery and no change. We have read the manual and tried to reset the remote by pressing the programmes button and waiting for the LED light to come on. The LED on the control panel just flashed and went out and does not respond as it should according to the manual. The LED did not stay on.

Carly H.
Carly H.

Carly H.

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Answers

Somfy T.
Somfy T.

Somfy T.

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333 / 750
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Team

Hello Carly,

May I ask what garage door opener you have installed? It sounds like a Rollixo and the installer has locked the panel to stop any alterations being made, but if you could confirm this, hopefully we can help you get this resolved.

Thanks ☺

Somfy Team.

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