Unanswered question

Roller shutter not responding

Hi, my Somfy roller shutter has stopped responding to the remote. The light still comes on on the remote but nothing whatsoever happens with the shutter. I have tried holding the My button for 8 seconds and both the up and down buttons together. Can you suggest anything else?

James S.
James S.

James S.

1 / 100


I only suggest you should read the user manual of remote where everything mentioned properly about connections and functions of switch. If switch is not working properly after all the settings then need to call your roller shutter installers. Experts can come to your place to check internal settings of shutter, If your under warranty period and insured.

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