Answered question

Motion Detector not showing in devices list

I am trying to add a motion detector but it isn't in the devices list for the App, anyone know how to add it?

Jonathan B.
Jonathan B.

Jonathan B.

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Somfy T.
Somfy T.

Somfy T.

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Team

Hi Jonathan,

I would recommend uninstalling and then reinstalling the mobile app, to ensure that the most up to date version is installed on your handset.

Thanks

Somfy Team

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Somfy T.
Somfy T.

Somfy T.

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1
156 / 750
points
Team

Hi Jonathan,

Can you confirm what motion detector you are trying to connect, and to what system? Is this in relation to TaHoma and the motion detector io, or Somfy Protect and the compatible motion detector?

Thanks,

Somfy Team

Jonathan B.
Jonathan B.

Jonathan B.

Level
0
12 / 100
points

Somfy protect and motion detector (all came in the same kit...)

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