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How does SomfyAround™ work?

How does SomfyAround™ work?

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What is SomfyAround™?
The SomfyAround™ community network provides for the encrypted and anonymous transmission of your alerts if your WiFi is unavailable.
This free service is available if one of your neighbours is also equipped with a Somfy Home Alarm and has activated the service.

How does SomfyAround™ work?
If the WiFi connection is unavailable, Somfy Home Alarm sends alerts via the SomfyAround™ network. The encrypted alerts (AES 256) are sent by a revolutionary long-range radio technology (LPWA).
A neighbouring Home Alarm receives a completely anonymous SomfyAround™ message and sends it to the Somfy cloud so that the alert reaches its intended recipient. By activating SomfyAround™, you strengthen your own security and that of the community of Somfy users.

Which alerts are relayed by SomfyAround™?
When a Home Alarm system has lost its Internet connection and operates through SomfyAround™, only critical alerts are relayed.
Here is the list:
IntelliTAG - detection of vibrations
IntelliTAG - detection of opening
Detection of attempted jamming
SOS - silent alert
SOS - alert with siren
Self-protection - IntelliTAG
Self-protection - siren
Link - on battery
Link - power supply returns
Link - connection lost
Link - connection re-established

How do I activate SomfyAround?
In your “Somfy Protect” app”, access the menu then select “Settings” followed by “SomfyAround”.
On the next screen, you can decide whether or not to activate SomfyAround for your system.

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